The Top Survey Tools and Software (both Free and Paid). Since 2014, Brett has been creating, expanding, and making money from websites. He started learning about digital marketing in college. After receiving his degree, he continued to work a full-time job while creating a diversified portfolio of websites. He made the switch to operating his websites full-time after years of expanding his portfolio on the side.
The Best Survey Software & Tools (Free and Paid)
In this article, you can know about Survey Tools here are the details below;
Our users help to sustain our website. When you click on the companion links on our website, we may occasionally get compensation. It might be challenging to find a survey software that is ideal for you and your company. There are different services offered by survey software options; some concentrate on a single form of survey, while others have complete hubs. The requirements of your business will determine which survey software is appropriate for you. Because of this, we’ve compiled our finest paid and free survey tools and software for 2023.
2023’s Top Survey Software (Overview)
Below is a summary of what we consider to be the best options. Scroll down for more details on each selection.
A robust and sophisticated platform that is loaded with features for any kind of survey
Trusted by prominent organizations in the industry, such as Google, Microsoft, Amazon, Disney, and others
What Is Survey software?
Utilizing a computer-aided approach, survey sites employ survey software to get feedback from a selected sample.
In conclusion, top-notch survey software will assist you in designing, sending, and analyzing different surveys.
Companies may easily and effectively collect data using something as basic as the internet survey application Google Form.
This might make it much easier for a business to conduct customer satisfaction surveys directly with customers.
How Do Survey Tools Operate?
An app for surveys lets you design and edit the questions as well as collect, analyze, and save the responses.
While certain survey tools necessitate coding knowledge, designers have access to a wide range of drag-and-drop solutions.
The data can be broken down using analytics and graphs, and survey software frequently interfaces with a wide range of other software alternatives.
Who Uses Questionnaire Software?
The use of survey software can be advantageous to everyone, from amateur bloggers to huge e-commerce companies.
Utilizing survey software, you may undertake various types of research, gather customer feedback on your goods or services, and much more.
In general, surveys are used by growth organizations to gather data.
What Advantages Do Survey Software Offer?
Utilizing survey software has a variety of advantages, some of which are obvious.
With this program, labor and material expenses can be decreased, surveys are more adaptable, and data analysis is quicker and simpler.
By using one of these platforms on your website, you may generate leads on your own without having to pay a lead generation firm.
It has also been demonstrated that survey tools are often more respondent-friendly; respondents feel more at ease completing questions when they may do it privately or at their own pace.
Additionally, you will receive more truthful responses when you allow respondents to respond anonymously, preserving the validity of your survey.
Features and functionalities used by different applications vary.
This comprises:
- Intelligent survey logic that allows users to skip survey sections based on their prior responses
- Randomization, which involves shuffling the questionnaire instrument to remove bias.
- Sample size modifications
- The capability of piping—adding words from one inquiry into another.
- many score options and sorts.
- Survey channels can be adapted to a variety of interfaces thanks to multi-mode capacity.
You might not have access to any of these significant and practical capabilities without survey tools.
Best survey software
It might be difficult to collect data, and occasionally you don’t get all the information you need.
Although blog traffic is a fantastic tool to see who is reading your writing, it does not provide information on how the public views your branding.
Strong survey software can help with this.
1. QuestionPro
QuestionPro provides simple to use online web applications with customizable survey templates.
Our pick for the finest survey software overall is finest For QuestionPro.
Everybody can use it, from small businesses to giant corporations.
Notable Features
Important characteristics of Question Pro include:
- Their pre-built surveys can be altered to highlight your business and boost participation.
- The customer’s experience, which may include incentives like prizes for compiling surveys.
- A 24/7 email or chat support service.
Pros
- While the survey is running, several people can access the information.
- Features for thorough analysis; replies are simply converted into graphs and clear reports.
- Excellent customer service.
- Data export options include CSV, XLS, PDF, SPSS, and PPT. Data integration options include Salesforce, Marketo, and others.
- There are hundreds of survey templates and more than 30 different question kinds.
Cons
- If loaded down, can operate slowly.
- A latency has been reported by some users when switching tabs.
- Effective data visualizations are produced creatively, but presenting skills are lacking.
Is it difficult to use QuestionPro?
One benefit of QuestionPro is that customers may send surveys and obtain the results from that survey app with ease.
One of the simpler survey software solutions is QuestionPro.
Plans and Pricing
Essentials: Advnaced: Free; Monthly: $129
Team: For pricing, get in touch
Reaserch: For pricing, get in touch
Our View
Simple survey software like QuestionPro provides you with all the essentials you need to collect thorough customer data.
Before choosing a survey program, it is worthwhile to try QuestionPro due to its free essentials package and simple setup.
2. Alchemer
Alchemy, formerly known as SurveyGizmo, is a fantastic tool for maximizing customer happiness for those that need to get feedback from customers.
Alchemer is suitable for those that value frequent program upgrades and optimization.
Notable Features
- Alchemer offers tool integration with outside resources.
- Regular improvements are always carried out, demonstrating their commitment to continuous improvement.
- Compared to its rivals, data analysis is incredibly effective.
Pros
- Users can receive unique passcodes to participate in surveys.
- The support staff is friendly and available at all times.
- They provide a sleek and contemporary UI.
- The software has built-in error tracking mechanisms that can identify problems with particular question kinds and provide workarounds.
- Additionally, it handles more complex data sets with ease, making it suitable for people that want more sophisticated data and processing.
Cons
- The logic of the intelligent survey might be improved.
- Depending on the file size, downloading the data may be challenging.
- Although new features are released frequently, the cost of such features may be more than some people would want.
Is Using Alchemer Difficult?
Utilizing alchemy is not especially difficult.
Despite some awkward features, this survey software is generally simple to use.
For larger businesses, this is especially true.
Plans and Pricing
Partner: $49.00 a month
Professionals pay $149 monthly
Full Access costs $249 a month.
Our View
Alchemer is a cutting-edge online survey tool that is always evolving.
This is a fantastic option for you if you enjoy having access to the most recent features.
Just be aware that it is a little more expensive than other choices.
3. SurveySparrow
Both small businesses and big corporations can easily use the online survey software called SurveySparrow.
They provide a web application that allows you to quickly construct surveys.
Ideal For
For individuals who want to get started right away, SurveySparrow is the perfect option because of its simple layout and user-friendly interface.
Notable Features
- Instead of the conventional, formal question-and-answer format, SurveySparrow offers a more casual tone.
- Users have discovered that they are more successful in getting their clients to respond to the surveys.
- Many individuals take surveys on their mobile devices, and this survey software is effective for those doing so.
Pros
- The survey’s mobile-first layout makes it feel as though you’re texting someone.
- Customer service responds quickly.
- Most users find it intuitive, therefore no instructions are required.
- Clean and contemporary survey designs.
- Text in a conversational tone.
Cons
- It has fewer functions because it is designed to be so straightforward and simple to use.
- The possibilities for design are constrained.
- Custom text answer responses are not displayed in extended downloaded reports.
Is using SurveySparrow challenging?
SurveySparrow is among the most user-friendly survey tools because of its simplicity.
Both sides of the survey agree with this.
Plans and Pricing
- Individual: $0 to $29 per month
- Business: monthly fees of $99 to $49
- NPS: $0 to $200 monthly
- 360 Assessments: Monthly rates begin at $79
Our View
It is a straightforward, user-friendly piece of software that does the job.
This can be the ideal survey software for you if you want a straightforward service with the security of nearby customer assistance.
4. Zoho Survey
You can design surveys with Zoho Survey that are compatible with any device.
Ideal For
The best usage for this option is to be able to send out straightforward surveys for consumers to respond to on their phones.
Notable Features
The 250 templates, which fall under categories like: are one standout feature.
Pros
- You can program automatic emails to send out in response to user input.
- If you provide Zoho with the demographics you’re looking for, they will locate an audience for you if you don’t already have one with specific plans.
- Different language choices.
- It is adaptable to your demands thanks to the variety of templates and languages.
- While completing surveys, you can work in real-time collaboration with other people.
Cons
- The contextual view of surveys within the CRM can be challenging to alter.
- Obtaining advance reports is challenging.
- inferior than other solutions in terms of visuals.
Is using Zoho Survey challenging?
It will be simple for you to comprehend Zoho Survey if you are familiar with Zoho’s other products.
You might need extra time to get used to Zoho if you’re new to it.
Plans and Pricing
- Zero: Zero!
- Additional: $25 monthly
- Positive: $35 monthly
- Business: $75 monthly
Our View
It makes sense to utilize Zoho Survey if you already use Zoho CRM.
If not, you might be able to locate something comparable with a simpler UI.
5. HubSpot
Bluehost logo from a HubSpot snapshot used as the post’s header on bloggingtips.com for the HubSpot affiliate program.
Well-known survey software HubSpot uses client surveys to provide both quantitative and qualitative feedback.
Best For Large businesses or marketing and customer service specialists, HubSpot is best.
Notable Features
- With all the features and content intact, HubSpot lets you copy your surveys and change them as necessary.
- The survey can also be sent easily by email, increasing your chances of reaching a wider audience.
- Users have entry to a wide assortment of reporting tools that they can use to share and evaluate data.
Pros
- Data analytics are easily understood.
- A thorough dashboard.
- Integrates a wide range of providers.
- In your survey, you can include pages or URLs.
- You may use it for much more than just survey software because it is an all-in-one program.
Cons
- It does not now give users the option to collaborate on real-time edits with more than one person.
- Those who merely require the essentials may find it overwhelming.
- Editing templates is difficult.
Is using HubSpot difficult?
One of our preferred alternatives to ClickFunnels is HubSpot because of how simple and intuitive it is to use.
Their substantial FAQ section is helpful in this regard.
HubSpot CRM, which stands for the Customer Relationship Management, includes a survey tool.
The relationship with customers and future customers is managed by this technology.
Plans and Pricing
- Initial: $45 a month
- Experts: $800 per month
- Business: $3,200 monthly
Our View
HubSpot is designed for people who are prepared to advance their businesses or for those who have outgrown their prior survey software.
It’s not for companies with a limited budget or who simply require surveys sometimes.
But it can benefit people who want to advance.
6. SurveyLegend
For individuals who want a feature-focused tool with a straightforward UI and stunning graphics, SurveyLegend is the best survey software.
With this survey software, real-time statistics and feedback are used, allowing you to observe as soon as someone responds to your survey.
ideal for surveysFor individuals who care about design and making attractive surveys seem excellent on all devices, Legend is the best survey software.
Notable Features
- The connectors are readily available and simple to use, because SurveyLegend leverages APIs.
- Compared to its competitors, the design elements are appealing.
- The Kiosk mode is one of SurveyLegend’s features. A survey will eventually automatically restart if a user abandons it in the middle of it. If you do surveys actually at your place of business, this is helpful.
Pros
- Superior designs
- The capability of including images in your questions
- Ample flexibility
- A free long-term strategy
Cons
- Of live analytics
- Support may take a while to react.
Some of the features are dated.
Individual question analyses are hidden.
Is using SurveyLegend challenging?
In terms of survey software solutions, SurveyLegend is simple to use.
The layout is really understandable.
Plans and Pricing
- Starter: No cost
- Positive: $15 monthly
- Organization: $25 monthly
- Exceptional: $65 per month
Our View
This survey software is excellent if the appearance of your survey is your main focus.
It’s also fantastic if you have to distribute a lot of simple surveys over time.
If you require anything more advanced, this might not be the best option for you.
7. SurveyMonkey
One of the most well-known survey creation tools available is SurveyMonkey.
Depending on your demands, this straightforward, uncomplicated program provides alternatives for both people and teams.
Ideal For
The most affordable online survey tool for internal surveys
Notable Features
- Although SurveyMonkey does not offer many extra features, it is simple to use.
- There are 15 different sorts of questions and 230 templates. Open comments, multiple-choice questions, interactive presentations, and many more are examples of this.
- They also provide an AI engine that, after examining your content and brand, can generate queries.
Pros
- Simple to use
- It evaluates your survey’s results by scoring it.
- Its name awareness and brand recognition give your business legitimacy.
- Robust design elements to provide variety to your surveys
- Detailed FAQ
Cons
- Constraints of the free plan
- Unable to assimilate as well as rivals
- Customer support may be challenging.
Is using SurveyMonkey challenging?
No, using SurveyMonkey is simple.
Their thorough FAQ is helpful in this regard.
Plans and Pricing
- Simple: Free
- Team Advantage: $25 monthly, payable yearly
- Advantage: When invoiced annually, $32 per month.
- $75 monthly for Team Premier, payable yearly
- Standard: $99 per month billed yearly.
- Premier: $119 monthly when paid yearly
- Team Enterprise: For Pricing, Get in Touch
Our View
For individuals who don’t need much flair or who want to send surveys internally to a team, SurveyMonkey is fantastic.
You will receive more responses as a result of its name awareness.
However, bear in mind that sometimes customer service is useless.
A tool that emphasizes client experiences is called GeetFeedback.
8. GetFeedback
The online survey tool provides a drag-and-drop editor to create captivating questionnaires and collects feedback after each consumer contact.
Under the name SurveyMonkey, they operate.
Ideal For
For those who value real-time user input, this is the ideal option.
Notable Features
- GetFeedback has the option to automate survey delivery, enabling you to follow up with consumers who weren’t quite satisfied.
- In order to ask questions one at a time in a more casual manner, they also provide SMS surveys.
- Many survey templates are offered, including:
Pros
- Embed polls in emails or live chat discussions
- A thorough manual on how to use all of its features
- Salesforce integration is simple.
- Easy to use and produce surveys
- Beautiful survey designs
Cons
- Support for sophisticated surveys is lacking
- Need more options for integration
- inadequate design options for coding experts
Is Using GetFeedback Difficult?
Use of GetFeeback is simple.
For individuals with inquiries, they also offer video tutorials.
Plans and Pricing
- The corporate strategy: Request a quote today
- Contact for Pricing for the Salesforce Plan
Our View
For individuals on a tight budget or without much coding skills, GetFeedback is an excellent option.
A brief survey can be easily made, and the data can then be exported into an excel document.
You may need to go elsewhere if you need anything more complicated.
9. SoGoSurvey
With its thorough analysis and data sets, SoGo is suitable for all survey types.
Ideal For
For those who want an economical option without losing analytics, SoGoSurvey is the finest.
Notable Features
- Utilizing survey banks, which come with a variety of templates and pre-built question types, is an option in SoGoSurvey.
- There are various question types available.
- Additionally, they provide a wide range of CRM interface options, including Zapier, Asana, Slack, and Salesforce.
Pros
- You may immediately share reports thanks to real-time analytics.
- Data exports to Excel and PowerPoint
- the capability of including audio or video in surveys
- excellent client service
- Access for organizations is free
Cons
- Not a yearly membership
- Utilizing features can be challenging at first.
- There is a deficiency in the open-ended question’s text analysis.
Is using SoGoSurvey challenging?
Exceptional client service is offered by SoGoSurvey.
For individuals who like to have support whenever they need it, this makes it simple to utilize.
Plans and Pricing
- Plan Plus: $25 monthly
- Pro package: $66 monthly
- Plan premium: $99 monthly
- Enterprise: For price, get in touch
Our View
Everything you require in a survey application available in SoGoSurvey.
This makes it among the most alluring choices available.
It helps that it is affordable.
10. WorkTango
WorkTagno is a platform designed exclusively for employers that focuses on employee feedback surveys and gives businesses the opportunity to solicit feedback from their staff.
Ideal For
The best users of our survey software are those that wish to deliver actionable employee information directly to HR and business leaders.
Notable Features
- WorkTango is renowned for its extensive employee-focused surveys.
- Provides pertinent information based on the information.
- They provide a range of surveys that look at things like leadership feedback, employee Engagement, onboarding, exit, psychological health, diversity, ad hoc, and occupational health.
Pros
- Strong customer support
- It’s simple to use UI/UX
- Logical design
- You can divide up your staff.
- Regularly updated features
Cons
- Problematic access to past data
- Limited possibilities for external survey apps
- There are no individual self-serve dashboards for employees.
Is Using WorkTango Difficult?
WorkTango is simple to use and offers a committed customer support team to assist users who are having issues with the program.
Plans and Pricing
Pricing is determined by employee level tiers.
Our View
This is the best survey software on the market if you only want to be able to survey your staff.
Look elsewhere if you need anything more complicated.
11. Survey Anywhere
Users of Survey Anywhere can make surveys, tests, and other evaluations for their own use or for the use of customers and clients.
Ideal For
Best for people who require survey software with more features than just basic, universal functionality
Notable Features
- Effective graphics are available from Survey Anywhere to assess the data.
- Additionally, they have a ton of interactive features that let you include pictures, animations, and videos in your inquiries.
- The survey’s option to incorporate branding
Pros
- Offline capabilities
- May use Zapier to incorporate Mailchimp
- Great array of questions
- Downloadable PDF of the questions and answers
- Simple to use tabbed editor
Cons
- Unable to modify PDF template
- Updated help pages are required.
- There is no distinct recruitment function.
Is Survey Anywhere Difficult to Use?
It is simple to rapidly create a survey that looks professional using Survey Anywhere.
- Plans and Pricing
- Required: $33 monthly
- $50 per month for professionals
- Enterprise: For price, get in touch
- ReportR: get in touch for prices
Our View
If you want survey software with more interactive possibilities for your questions, Survey Anywhere is fantastic.
One of the main selling points can also be the offline functionality.
Just be aware that the customizable options available in other survey tools are not available in the downloadable PDF.
12. Qualtrics
If you require personalized surveys for clients, staff, or brands, Qualtrics is a top choice.
Ideal For
The ideal users of this survey program are those working on particular research topics.
Notable Features
Three online products are available from Qualtrics:
For larger businesses that need to conduct a range of surveys, it is attractive because it has so many alternatives available under the Qualtrics brand.
It is simple to use even for individuals without coding knowledge thanks to its straightforward drag-and-drop survey builder.
Pros
- Surveys can be sent by email, the web, social media, mobile phones, and other channels.
- High-level data security, which includes restrictions over data access and monitoring.
- Utilizable on the rear end
- Provides several survey types
- Instantaneous feedback
Cons
- There is little room for design customization.
- Sometimes collaborative features can be glitchy.
- inability to file surveys according to topic
- Is using Qualtrics challenging?
- Qualtircs need some initial training to utilize.
Plans and Pricing
Only upon request are pricing provided by Qualtrics.
Our View
If you are conducting a larger-scale research endeavor, Qualtrics is fantastic.
It’s also helpful if your company needs survey software that can perform a combination of tasks.
This one might not be appropriate for you if your company is tiny.
13. Nicereply
With its fully configurable surveys, the survey software application Nicereply enables you to receive real-time client feedback.
To determine why and where customers have encountered problems with your goods or services, they employ a customer effort score.
Ideal For
For those who wish to concentrate on clients and enhance the customer experience, this survey software is perfect.
Notable Features
Since Nicereply prioritizes customer satisfaction, it only makes sense that they offer the ability to send an automatic answer in response to any unfavorable survey responses.
They also assist you in taking steps to keep consumers.
Metrics are available on the dashboard for a well-structured overview.
Pros
- Can interact with help desk programs like Front, Pipedrive, and Helpscout.
- The branding can be altered to fit your business.
- Include in-signature polls at the bottom of every email.
- Questionnaires that are launched automatically after customer encounters
- Fantastic dashboard
Cons
- It can be frustrating when a poor evaluation is provided but no explanation is provided because the survey does not require comments.
- The software disregards consumer feedback that is bad due to an event beyond the company’s control.
Is Using Nicereply Difficult?
The dashboard of Nicereply provides a solid overview of response data and is simple to use.
Plans and Pricing
- Mini plan: $39 monthly when paid yearly
- Start-up price: $79/month payable annually.
- Plan Grow: $159 monthly when payed annually
- Plan for business: $239 per month when invoiced yearly.
Our View
For individuals on a friendly budget who wish to prioritize customer service, Nicereply is a wonderful piece of software.
Look for a different piece of software to pair with yours if you require it to perform internal tasks as well.
14. Momentive
Another division of Survey Monkey is called Momentive.
One of the more established survey software solutions is called Momentive, and it states that 95% of Fortune 500 firms use it to transform input into useful growth and innovation.
Ideal For
Large organizations benefit most from Momentive.
Notable Features
- Momentive utilizes a platform with AI that was created to strike a balance between humans and technology.
- They’ve been around for 20 years, therefore they frequently use cutting-edge technologies.
- Large organizations benefit the most from it since it provides unmatched data collecting and analytics.
Pros
- Modern analytics
- Rapid user acceptance
- Free test
- Support from the main firm, Survey Monkey
- B2C and B2B support
Cons
- Missing best practices
- A lack of price transparency
- Unsuitable for small businesses
Can Momentive Be Used Easily?
Momentive is a logical upgrade and easy to use if you’ve used previous survey software in the past.
Plans and Pricing
You may get prices for Momentive by requesting a quote.
Our View
Momentive is a good option for individuals whose firms have expanded in size when it comes to survey software.
This might not be your best choice if you own a modest firm.
1. Pollfish
Pollfish is a hybrid survey platform that offers a self-service interface to assist businesses in the creation of surveys.
They take great satisfaction in fusing approach with technology to produce original solutions.
Ideal For
For people who already have a well-defined research strategy, this program works well.
Notable Features
Real-time updates are available to users.
They also aid numerous businesses in running advertising campaigns.
Pollfish has the ability to create reports and specify target markets.
Pros
- Wide-ranging Features
- High number of reactions
- Provides a simple self-service platform.
- Responsive client service
- Excellent customer service team
Cons
- UX should be enhanced.
- Unable to view surveys’ visual representation prior to their debut
- Does not permit response scoring
Is using pollfish difficult?
No, Pollfish is simple to use and has customer support available right away for those that need it.
Plans and Pricing
Basic: Priced from $0.95
Elite: for pricing, contact
Our View
For some, pollfish is pricey.
For those who can afford it, it is worthwhile in this instance since you actually get what you pay for.
2. Google Forms
One of the most adaptable survey creation tools is Google Forms, which can be used for any type of survey.
Google Forms makes it simple to manage online pop quizzes or organize family vacations.
Ideal For
For individuals who want a straightforward survey without any concern for data analytics, Google Forms is the ideal option. Also check Leadpages Alternatives
In addition to their Google analytics, Google offers limitless questionnaires to help gather information about client feedback.
Notable Features
- Google forms are renowned for their adaptability and phenomenal usability.
- Multiple contributors can create surveys in real-time.
- Your email account is immediately connected to it.
Pros
- Alternatives for different question types
- Simple to share
- Customization of colors
- Countless responses
- Endless inquiries
Cons
- Without data analysis
- No upscale variations
- Limited options for inquiry types
Are Google Forms Difficult to Use?
This will make sense if you’ve already used Google products like Google Docs, Google Sheets, or Gmail.
Plans and Pricing
This is free, just like all other Google goods.
Our View
Google forms are excellent for use in private surveys.
They aren’t perfect for the majority of enterprises, though.
There is no getting around the fact that you are just utilizing Google Forms, which, depending on your branding, could delegitimize your company.
It compensates for what it lacks in depth with price and usability to assist a business in conducting market research.
3. HotJar
HotJar focuses on feedback and analytical tools that help enhance the user experience on your website.
Ideal For
The ideal option is HotJar if you need to concentrate on website optimization but also require survey functionality.
Notable Features
- Provides surveys and tools for optimizing websites.
- Using a special heat map, HotJar shows where users spend the most time on the website.
- Provides the ability to build surveys, polls, form analysis, test users, and other possibilities.
Pros
- Great for freelancers, small enterprises, and anyone with a website
- Reliable
- Advanced Technologies
- STRAightforward execution
- Exceptional marketing insights
Cons
- Not tracking between domains
- Because session recordings cannot be labelled or arranged, it is challenging to gather quantitative data.
- Can make the site less responsive.
Is using HotJar difficult?
HotJar is simple to use for anyone with CRO or UX expertise.
Plans and Pricing
Simple: free
Additional: $31 monthly
Organization: $79 per month
Scale: for pricing, get in touch
Our View
No one is as good at what HotJar does as they are.
This is the place to go if you need to distribute surveys about website optimization and analytics.
Consider combining HotJar with different survey software if you require additional survey options.
4. Typeform
With Typeform, you can conduct polls, register people for events, accept applications for jobs, collect payments, make quizzes, and even write interactive stories.
Ideal For
Those who seek software that can do more than just conduct surveys should use this.
Notable Features
With its distinctive design options, Typeform is everything but forgettable.
They take pleasure in making surveys enjoyable for individuals who are asking and answering questions, and the design may be altered to meet your brand.
They provide countless connectivity options, including MailChimp and Google Sheets.
Pros
- Enticing form layouts
- Produces data reports for oneself.
- Possibilities for creating both internal and external data
- Affable manner
- Useful for retail
Cons
- Mistakes led to lost submissions.
- Spreadsheets with data that appear dated
- Absence of incoming data
Is using Typeform difficult?
Many find Typeform to be simple to use.
Plans and Pricing
- Simple: $25 per month, payed yearly
- In addition: $50 per month, billed yearly
- Commercial: $83 per month, billed yearly
- Custom: Get in touch for costs
Our View
Typeform should be a great candidate for your business if you appreciate modern styles and interactive features.
You might not want to rely on this as a method of transaction if you work with a variety of currencies.
5. SmartSurvey
SmartSurvey is a versatile survey tool that emphasizes the fundamentals while providing cutting-edge capabilities. Also check InVideo Alternatives
Ideal For
For laypeople, this is the best survey software.
Notable Features
SmartSurvey has tools for logic and automation.
SmartSurvey can assist you with survey distribution so that users can connect with people whose opinions matter most.
The program is renowned for its adaptability.
Pros
- Simple to set up
- Friendly client service
- A range of template choices
- There are no annual alternatives, so you can purchase a month and then cancel it if necessary.
- Able to export brand images and logos
Cons
- Only-basic plan
- Absence of exportable data types
- Pricing structure that is unclear
Is using SmartSurvey challenging?
SmartSurvey can be challenging for new users to understand at first but gets simpler with practice.
Plans and Pricing
- Simple: Free
- Professional: $41 per month with yearly billing
- Business: Monthly billing of $78 paid yearly
- Enterprise: For price, get in touch
Our View
For non-business groups, their free plan is an excellent choice if you occasionally need to send out surveys.
It does, however, miss a few features.
If your company’s business strategy is based on frequent surveys, it might not be for you.
How to choose the best survey software for you
You must take into account a number of factors while selecting your survey program.
Price, features, security, question types, adaptability, and choices for analysis and reporting are all included.
Vector image of the top survey software logos displayed on computer displays.
Price
Naturally, the majority of people consider price while selecting survey software.
Many software options come with free trials or are completely free.
However, you might need to pay a little bit more for more features.
For individuals who want more than a basic package but are on a tight budget, there are numerous reasonable solutions under $50, even if some plans can cost several thousand dollars per month or year.
Key features
- In survey software, it’s important to search for the following features:
- Easy-to-use templates and already-built surveys
- A 24 hour, courteous, and quick customer service line
- The choice to allow many users to work simultaneously on the survey
- Analytics in real time
- It has a straightforward layout that makes it simple to use.
- Numerous other marketing tools include options for exporting data
- Extensive analytical capabilities
- Universally compatible interfaces
- Choices for customization
- The capacity to incorporate surveys into emails
- The capability of including more material in your questions
These have frequently been cited as some of the most crucial features of superior survey software.
Security
Every business values its security.
Your data is shielded from hacker attacks and breaches by data security.
Everyone will tell you how important data security is.
Verify the software provider’s security measures and whether there have ever been any breaches.
Types of Questions
There are many different kinds of survey questions accessible.
Check to see if your preferred survey program has:
- Closed-ended inquiries
- Nominal inquiries
- Differential semantic questions
- Rating issues
- No/Yes questions
- Single-answer inquiries
- Multiple-choice inquiries
- Matrix inquiries
These are the most fundamental kind of question alternatives your survey software or tools ought to support.
You might not be able to get the necessary data without these.
Flexibility
Your decision over which survey software to use can be influenced by the degree of flexibility that you require.
You don’t require software with a lot of versatility if you know you’ll simply use it sometimes or for basic surveys.
On the other hand, you can have plans to conduct surveys with a variety of question types and lengths, including both internal and external ones.
In this situation, you should search for survey software with a large selection of templates and a high degree of customization.
Analysis and Reporting
Tools for reporting and analysis vary widely.
Many analytical tools are built with some survey software, making downloads simple.
Some tools will even produce an easily readable, detailed analysis of your data that can be downloaded and presented to the firm.
Some technologies, however, just provide a basic overview of data analysis.
On the free plans, this is occasionally all they have to give.
Which survey platform is the best?
Overall, we think SurveyMonkey is the best survey software.
This is mainly because there is a plan for almost every sort of organization thanks to the range of features SurveyMonkey offers together with the sheer quantity of plan alternatives.
Final Thoughts
Any of these survey platforms will work to provide you with the best customer and client surveys, depending on your demands.
Just be sure to do your homework and carefully consider all of your possibilities.
